How Covid-19 is affecting our small business

Updates on what's happening at Revival Retro during the crisis:

15 April 2021

In England non essential shops are permitted to reopen but talking to our customers we understand it's going to take a while to rebuild confidence and make plans to visit central London this is why we have decided to limit our opening hours over the next couple of months.

The Revival Retro Boutique will be open Thursday, Friday, Saturday 11am to 7pm.

If you wish to visit us Monday to Wednesday this is possible by prior appointment. Click here to book

Revival Retro continues to despatch web orders as per our delivery terms.

 

7 April 2021

The UK Prime Minister has announced that the next easing of lockdown on 12 April can go ahead as planned which means non-essential shops such as ours are allowed to reopen.

We look forward to welcoming you through our doors again. Please note our amended hours for the first week. We will then review and decide new hours beyond.

Monday 12th April - 12.30pm to 5.30pm
Tuesday 13th April - 12.30pm to 6.00pm
Wednesday 14th April - 12.30 to 6.00pm
Thursday 15th April - 12.30 to 7pm
Friday 16th April - 11am to 7pm
Saturday 17th April - 11am to 7pm
Out of hours shopping appointments are also available.

 

We continue to despatch web orders as normal though please note there may be some delays on Monday 12th April however we expect to be back on track by Wednesday 14th.

March 2021

We continue to sell online while England remains in lockdown. Hopefully the shop will be permitted to reopen mid April. We wait for the government to confirm if restrictions will be eased and when.

February 2021

On 22nd February the UK government announced the country's roadmap out of lockdown. Part of this is that non essential shops such as ours will not be allowed to reopen to the public until mid April at the earliest.

Until the shop is allowed to reopen we continue to sell online with minimal disruption to despatch.

A member of staff walks to the shop to pick and pack orders most days, the rest of the time we work from home or are furloughed. Emails will be checked at least once a day. Thank you.

 

Week beginning 8 Feb - Snow week update. Pandemic precautions plus London lockdown means staff are walking to the shop rather than taking public transport. This can be up to a 4 hour round trip commute for some and as such depending on weather and staff health and wellbeing there may be some snow days where we will be unable to despatch. Thank you for your patience and understanding. Feel free to add notes to your order regarding any urgency.

Lots of questions from European customers about shipping arrangements post Brexit. Read this blog for details but here is a summary:

  • Select currency EUR and you wont be charged tax at checkout.
  • Tax, duty and any fees will be charged at point of import instead.
  • Duty (tariffs) will only apply if the item was made outside EU/UK. (Many of our items are made in UK/EU - we state this in the product description if it applies).

Last chance to shop the sale online

The London boutique remains closed until further notice due to UK lockdown.

January - February 2021 - SHOP THE SALE ONLINE

London is in lockdown and non essential shops are closed, that includes our boutique. Click and collect (local pick up) in operation and we are regularly despatching via Royal Mail and DHL.

The UK's national postal service is inundated and all services are facing huge disruption. If you select a Royal Mail service for shipping expect delays. Revival also offers DHL next working day delivery which is operating a normal service.

So, shop the sale! New offers will be added throughout January.

The best way to reach us is by email boutique@revival-retro.com we are operating with a skeleton staff and working from home wherever possible.

 

Sale

 

20 December to 3rd January - LONDON SHOP CLOSED.

LIMITED ONLINE CUSTOMER SERVICES OVER XMAS AND NY.

London is in lockdown again (UK Tier 4) and non essential shops must once again close until further notice.

This pandemic has taken it's toll on the mental and physical health of the whole team so we are looking after our people and having a proper break. Over Christmas and New Year the team will be working limited hours to answer emails and despatch web orders.

With the new restrictions we have decided that Monday 21st will be our last day working to despatch orders before the Christmas break. We recommend you choose DHL next business day delivery as Royal Mail services are severely delayed.

We will then close for the Christmas holiday.

The next day we will despatch orders and check the inbox will be Wednesday 30th December.

We will then close for the New Year holiday.

The next day we will despatch web orders and check the inbox will be Monday 4th January.

With the expectation that restrictions will continue throughout January we expect limited services to continue throughout the month. The team will work to despatch orders and service requests on Mondays, Wednesdays and Fridays only.

 

  

Shop staff pack many orders in the run up to Christmas

 

LAST POSTING DATES BEFORE CHRISTMAS

If ever there was a year to get organised in advance this is it. With a November nationwide lockdown that might get extended further in to December, none of us know when we will be able to be in the same space as our loved ones. That means more people than ever will be sending parcels. Our top tip is buy early online from small businesses to ensure items are shipped in time for them to arrive.

 

Ongoing Updates to our COVID-19 RISK ASSESSMENT for the Revival Retro boutique

We will gladly supply the full risk assessment upon request.

We are limiting capacity to four visitors in the shop at any one time.

Please follow UK law regarding social distancing and face coverings. Thank you.

 

5 December - SMALL BUSINESS SATURDAY UK.

Whatever COVID-19 is doing we will be celebrating! Please join us in doing shout outs of our favourite small businesses. Let's remind the businesses that we know and love that we appreciate them.

 

 

Small Business Saturday Logo

 

3 December - SHOP REOPENS

The national lockdown ends and our shop will reopen. Our new adjusted COVID opening hours will be 1130 to 1900. We will be opening half an hour later than normal to allow for additional cleaning.

27 November - BLACK FRIDAY

This pandemic has pushed us to the edge. We have battled to stay in business and we really hope that people know every penny counts in ensuring there is a future for Revival and keeping some great people in employment. No, there will not be a sale, just really great service as always. 

5 November 2020 - 2 December. SHOP CLOSED. NORMAL DESPATCH OF WEB ORDERS.

National lockdown in England. By government decree, all 'non essential' shops must close to the public. However, team members are still working and we can despatch all online orders as normal. As some of the team are furloughed our ability to answer emails and phone messages is subject to delay. Apologies.