SHIPPING INFORMATION


It’s important to Revival that you receive your items in good condition and in a timely fashion so we offer a choice of services to meet your needs.

We offer three choices for shipping:

  1. Paid shipping (with a choice of services to almost anywhere in the world, see below for more information)
  2. Free shipping (for UK customers with an order value over £100 (allow 3 working days for delivery) and for North American customers with an order value over £300, (allow 5 working days for delivery))
  3. COLLECT IN STORE in our London boutique (the order is not shipped, you pick it up)

Orders are despatched from our London shop. If you have any queries call us during shop opening hours 11am - 7pm Monday to Saturday  +44 207 636 8922.

The deadline for same day despatch is 3pm Monday to Friday.

All shipping is arranged through either Royal Mail or DHL. No orders will be despatched Saturdays or Sundays. Where a service states 'Next Day' delivery, if the order is placed after 3pm your order will be despatched the following weekday for delivery the next day after that.

INTERNATIONAL TAXES AND FEES The costs charged are for delivery only. Any additional import, tax or custom charges must be borne by you.

We take full responsibility for the order up until the time that it is dispatched and will take every care to ensure the packaging is secure to protect the goods whilst in transit. Revival cannot be held responsible for any loss or damage that occurs after the package has been dispatched by us. Tracking references for the carrier will be provided. All parcels will require a signature upon delivery.

OUR DELIVERY SERVICES:

FREE UK DELIVERY on orders over £100. Delivery within 3 working days. Signature required upon delivery. 

THREE DAY DELIVERY / NEXT DAY DELIVERY are the equivalent of Royal Mail 2nd class and 1st class recorded services. Signature required upon delivery. 

SPECIAL DELIVERY offers guaranteed delivery times within the UK as well as compensation up to £500 against loss, damage or delay. You can choose guaranteed delivery before 9am or guaranteed delivery before 1pm. If you are ordering before 3pm on a Friday you can opt for Special Delivery on a Saturday. 

DHL EXPRESS offers next working day delivery to the UK and most cities worldwide. Please note orders placed after 3pm or at weekends will be dispatched on the next working day for delivery the working day after that. Signature required upon delivery

INTERNATIONAL EXPRESS DELIVERY via Royal Mail. Delivery usually takes 3-5 working days for Europe and 5-7 working days for the rest of the world. Signature required upon delivery.

Working days referred to for delivery timings are full working days for the relevant postal company. Royal Mail in the UK has only a reduced service on a Saturday and therefore is not classed by us as a working day. Royal Mail does not offer services on Sundays or UK public holidays.

All delivery times are guidelines and are subject to operational constraints. Please anticipate longer delivery times during busy holiday periods.

We are here to help! If you have a question about dispatch and delivery just contact us. All stock is held onsite at our central London boutique and if you call us, the staff who answer the phone will be the staff who prep and package your delivery. We are a small business and we try to give our very best service to all our customers.  Our number is 0207 636 8922 and between 12 and 5pm GMT daily is the best time to try and reach us.