It’s important to Revival that you receive your items in good condition and in a timely fashion so we offer a choice of services to meet your needs.
We offer three choices for shipping;
Orders are despatched from our London shop. If you have any queries call us during shop opening hours 11am - 7pm Monday to Saturday +44 207 636 8922.
The deadline for same day despatch is 3pm Monday to Friday.
All shipping is arranged through Royal Mail. No orders will be despatched Saturdays or Sundays. Where a service states 'Next Day' delivery, if the order is placed after 3pm your order will be despatched the following weekday for delivery the next day after that.
INTERNATIONAL TAXES AND FEES The costs charged are for delivery only. Any additional import, tax or custom charges must be borne by you.
We take full responsibility for the order up until the time that it is dispatched and will take every care to ensure the packaging is secure to protect the goods whilst in transit. Revival cannot be held responsible for any loss or damage that occurs after the package has been dispatched by us. Tracking references for the carrier will be provided. All parcels will require a signature upon delivery.
If your order weighs in excess of 2kg alternative shipping arrangements may need to be made. We will contact you to discuss prior to despatch. In this event you can either pay the additional shipping charge or cancel your order with a full refund.
FREE UK DELIVERY on orders over £50. Delivery within 7 days. Signature required upon delivery. At this time we are only able to offer free shipping to addresses in the United Kingdom.
THREE DAY DELIVERY / NEXT DAY DELIVERY are the equivalent of Royal Mail 2nd class and 1st class recorded services. Signature required upon delivery. UK addresses only.
SPECIAL DELIVERY offers guaranteed delivery times within the UK as well as compensation up to £500 against loss, damage or delay. You can choose guaranteed delivery before 9am or guaranteed delivery before 1pm. If you are ordering before 3pm on a Friday you can opt for Special Delivery on a Saturday.
INTERNATIONAL EXPRESS DELIVERY we offer one service to international destinations it is a tracked and signed for service. Delivery timeframes differ according to the destination but for Europe it is generally 3-5 working days and for the Rest of World 5-7 working days. Signature required upon delivery.
Working days referred to for delivery timings are full working days for the relevant postal company. Royal Mail in the UK has only a reduced service on a Saturday and therefor is not classed by us as a working day. Royal Mail does does not offer services on Sundays or UK public holidays.
All delivery times are guidelines and are subject to Royal Mail operational constraints. Please anticipate longer delivery times during busy holiday periods.
We are here to help! If you have a question about despatch and delivery just contact us. All stock is held onsite at our central London boutique and if you call us, the staff who answer the phone will be the staff who prep and package your delivery. We are a small business and we try to give our very best service to all our customers. Our number is 0207 636 8922 and between 12 and 5pm GMT daily is the best time to try and reach us.