Best Customer Service Finalists 2020!

by Charlotte Newell August 04, 2020

We are thrilled to say we are finalists in the SME National Business Awards for Best Customer Service! We are wildly passionate about our customer service so to be recognised for it at this level is truly wonderful. 

independent clothes shop London

At Revival Retro we strive to give each and every one of you 110% every-time regardless of whether you choose to shop with us online, over the phone, through virtual appointments or right here in the boutique; we want you to have the full Revival treatment wherever you are in the world. 

But if you've ever visited Revival, dropped us an email or interacted with us on social media you'll already know this! You just have to take a look at the comments from our Crowdfunder on this blog here to see we practice what we preach. In fact those comments had a helping hand in us reaching the finals so we want to extend a big huge THANK YOU to all of you.

With us being in the middle of a pandemic we sadly won't be attending a glitzy awards ceremony this year but we will raise a glass together as a team in store to celebrate. We might all even don our Ritz evening this space!

Charlotte Newell


Charlotte, aka Lottie, is an avid 1950s fan and is one the most coordinated team members we've ever had! She sews a lot in her spare time and won't tolerate a poorly fitting garment, so you know you're in safe hands with her.

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